Privacy Policy
Welcome to Universe Beauty (“we”, “our”, or “us”). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (www.universebeautyco.com) or interact with our services.
By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information from you, including:
a) Personal Information:
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Full name
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Email address
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Phone number
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Delivery address
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Billing information (e.g., bank or card details)
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Order history
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Social media handles (if you contact us via social platforms)
b) Non-Personal Information:
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IP address
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Browser type and version
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Pages visited on our website
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Time spent on pages
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Device and operating system info
We may also collect data via cookies (see Section 6).
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate with you about your orders or inquiries
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Personalize your shopping experience
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Send promotional offers or newsletters (with your consent)
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Improve our website and customer service
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Comply with legal obligations
Note: You can opt out of marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us directly.
3. Sharing Your Information
We do not sell or rent your personal information. We only share it with trusted third parties when necessary, including:
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Payment processors (e.g., Paystack, Flutterwave)
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Delivery partners (e.g., DHL, GIG Logistics)
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Email marketing tools (e.g., Mailchimp)
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Legal or regulatory authorities when required by law
All third-party providers are expected to comply with data protection regulations.
4. How We Protect Your Information
We take your privacy seriously and implement strong safeguards, including:
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SSL encryption for secure online transactions
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Firewalls and malware protection on our systems
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Secure payment gateways
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Access to personal information is restricted to authorized personnel only
Despite our efforts, no method of internet transmission is 100% secure. We advise you to protect your login details and always use secure networks when shopping online.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Correct inaccurate or outdated information
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Request deletion of your personal data (unless required by law to retain it)
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Withdraw consent for marketing at any time
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Lodge a complaint with a data protection authority if you believe your rights are violated
To exercise any of these rights, contact us at info@universebeautyco.com.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us:
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Remember your preferences
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Track your cart and checkout activity
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Understand how visitors interact with our website
You can disable cookies in your browser settings, but some features of our website may not function properly as a result.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If you believe your child has provided us with personal data, please contact us immediately.
8. International Users
If you are accessing our website from outside Nigeria, please be aware that your data may be processed and stored in Nigeria, where privacy laws may differ from those in your country.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Email: info@universebeautyco.com
🌐 Website: www.universebeautyco.com
